Terms and Conditions
Terms and Conditions
Effective Date: 07-07-2010
Welcome to Heaven Saffron – your trusted source for premium Kashmiri saffron, shilajit, dry fruits, skincare, and wellness products. By accessing or using our website (www.heavensaffron.in), you agree to be bound by the following Terms and Conditions.
1. Use of Website
You must be at least 18 years old to access this site.
You agree to use the website only for lawful purposes and not to engage in any misuse or harmful activities.
Heaven Saffron reserves the right to refuse service, terminate accounts, or cancel orders at any time.
2. Products and Pricing
All products are subject to availability.
Prices are listed in Indian Rupees (INR) and may be changed at any time without prior notice.
If a product is listed at an incorrect price or description, we reserve the right to cancel or revise the order.
3. Orders, Shipping & Delivery
Orders are processed within 1–2 business days.
Delivery time depends on location and courier services.
Heaven Saffron is not liable for delays due to external events such as natural disasters or courier disruptions.
4. Returns & Refunds
Returns are accepted within 7 days of delivery for damaged, defective, or incorrect products.
Returned items must be unused and in original packaging.
Please contact us with your order ID and a photo of the issue to initiate the return.
5. Health Disclaimer
Our products are made from natural ingredients and are not intended to diagnose, treat, cure, or prevent any disease.
Always consult a healthcare professional before using herbal or wellness products, especially if you are pregnant, nursing, or on medication.
6. Intellectual Property
All content on this website (text, images, logos, videos, etc.) is the property of Heaven Saffron.
You may not copy, distribute, or reuse any content without our written permission.
7. Privacy Policy
We value your privacy. Your personal data is used only for processing orders and communication.
For more information, please review our [Privacy Policy].
8. Limitation of Liability
Heaven Saffron is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
Product effectiveness may vary by individual.
9. Governing Law
These Terms are governed by the laws of the Union Territory of Jammu and Kashmir, India.
Disputes will be subject to the jurisdiction of courts located in Srinagar, J&K.
10. Modifications to Terms
Heaven Saffron may modify these Terms at any time.
Continued use of the website implies acceptance of the revised Terms.
Contact Information
HEAVEN SAFFRON
📞 Phone: +91-9906869312
📧 Email: heavensaffron@gmail.com
🏢 Address: Bonpora Chandhara, Jammu and Kashmir – 192122, India
🌐 Website: www.heavensaffron.in